Frequently Asked Questions
We understand that you may have some questions or concerns about our solutions and we are here to provide you with the answers you need. Our goal is to ensure that you have all the information you need to make informed decisions. We have compiled some of the most common questions that our customers have asked us in the past.
Is BWC Solutions owned by a body worn camera company, represent a specific company or recommend a specific provider of body worn cameras?
The answer to each of these questions is NO. BWC Solutions is an independently owned company that will represent your agency or organization’s interest in every aspect of establishing policy, procuring devices, and managing a body worn camera program and footage. Whether you’re just getting started and need assistance or have an established program and require guidance or help, we’ve got solutions.
Why should agencies contract with BWC Solutions to consult with and/or manage your body worn camera program?
Utilizing BWC Solutions can help your agency or organization improve efficiency and offset costs all while demonstrating your commitment to transparency. Having an independent company manage your program and the collected video demonstrates to elected officials, entity board members and the public in general how committed you are to transparency in your BWC program.
Who other than law enforcement can benefit from utilizing BWCs.
There are a number of industries that have already discovered the benefits of a BWC program. From reducing liability to supporting and improving customer service, BWC programs are being implemented in the aviation field, private security, health care, schools, retail, transportation and delivery services. The use of BWCs is becoming commonplace in organizations worldwide.
Does BWC Solutions only work with large agencies or organizations?
No, we are committed to working with any law enforcement agency and any public or private organization regardless of size to find the best solutions for your needs.
How will a contract with BWC Solutions assist in court proceedings?
BWC Solutions will control the sharing of evidence for court proceedings to ensure no evidence is withheld or manipulated. BWC Solutions has specialized expertise in storing, preserving, and presenting evidence for court proceedings which improves the integrity, accuracy, and reliability of the evidence while protecting the privacy and protection of the identities of uninvolved parties captured on the footage.
How does contracting with BWC Solutions address privacy concerns?
BWC Solutions will carefully manage the footage and ensure that citizens, witnesses, and victims identities and private information are protected prior to sharing with any outside source.
What are the costs associated with BWC Solutions services?
The costs associated with hiring BWC Solutions to oversee an agency’s BWC footage will vary depending on the specific individual needs and circumstances of the agency and the length of the negotiated contract.